Built for Shopify storesFabrile trains on your catalog, policies, and pages, then answers shoppers around the clock. Connect with one click, flip a single toggle — no theme code to touch.
Works on every Shopify plan. Installs as a theme app extension — nothing to paste, nothing to break.
Generic live chat waits for a human to reply. Fabrile is an AI assistant that already knows your store — and answers on its own.
Fabrile learns from your product pages, collections, policies, and FAQs — then answers sizing, shipping, and returns questions like an associate who's read every listing. Each reply points back to the page it came from, so shoppers can trust it.
Connect with OAuth, flip one toggle in your theme editor, done. It installs as a theme app extension — nothing to paste.
Answers buyer questions and nudges hesitant shoppers day or night. No staffing, no missed conversations.
Detects your shopper's language and replies in it — no translation app, no extra setup.
Colors, welcome message, and tone, all set from your Fabrile dashboard to fit your brand.
Every conversation is logged, so you can see the questions, objections, and gaps worth fixing.
No developers, no theme edits. Connect, toggle, done — most stores are up in under five minutes.
Sign up and paste your store URL. We spot Shopify automatically and read your products, collections, and pages to train the chatbot — no setup on your end.
Click Connect Shopify and approve access on Shopify's standard consent screen. We confirm you own the store and link it to your agent — no API keys to copy.
We deep-link you straight to your theme editor's App embeds panel. Toggle Fabrile Chatbot on, hit Save, and the widget is live on every page — zero theme code.
Back in Fabrile, hit Verify install on the deployment row. We check your storefront and confirm the widget is running with a green badge.
Why there's no code snippet
Fabrile ships as a Shopify theme app extension. Shopify itself delivers the widget once you toggle the app embed on — it survives theme changes and never touches your theme.liquid.
Most Shopify chat apps are shared inboxes that still need a person on the other end. Fabrile answers on its own.
| Feature | Fabrile | Tidio | Gorgias |
|---|---|---|---|
| AI trained on your catalog | Partial | Partial | |
| Answers with no human on standby | |||
| Custom knowledge base | |||
| No-code theme app extension | |||
| 14-day free trial | |||
| No per-seat pricing | |||
| 95+ languages | Partial | ||
| Cites the source of every answer |
The practical details of running Fabrile on a Shopify store.
Create your agent, connect with one click, flip on the app embed. Most stores are live in under five minutes.